Questions, answered plainly.
If your question is not covered here, send us a note and tell us a little about your organisation and market.
Ask CareFindWhat does CareFind do?+
CareFind facilitates healthcare financing enquiries, coordinates medical equipment support and helps healthcare organisations with claims and invoicing workflows. The exact scope depends on the enquiry and agreed engagement.
Does CareFind provide loans directly?+
CareFind facilitates conversations with relevant finance partners. Any financing offer, eligibility assessment, approval, pricing or disbursement is determined by the finance provider.
Can you guarantee insurance claim payment?+
No. CareFind can support documentation, reconciliation, tracking and follow-up within an agreed scope. The insurer or payer makes its own coverage and payment decisions.
Do you work with organisations outside Kenya?+
We welcome international partnership enquiries. CareFind is based in Nairobi, Kenya. Each opportunity must be assessed in its own market context, including local requirements, partner responsibilities and the need for local expertise.
Can I send patient records through the contact form?+
No. Please do not submit patient-identifiable information, medical records or sensitive health details through this website, general email or WhatsApp. We will discuss an appropriate channel if information is required for an agreed engagement.
What should I include in my first enquiry?+
Share your organisation, your country or market, the type of support you are exploring and your preferred contact method. Avoid including private patient information.
Where is CareFind located?+
Cathy Flats, Lenana Road, Nairobi, Kenya. Call 0111 601 829 or write to info@carefindhealth.co.ke.